UPside cardholders are eligible to earn two types of rewards points:
- Cash Back points which are redeemable for a monetary credit to their UPside prepaid card balance
- UPgrade points which are required to reach the UPside premium tier. The UPgrade points balance is reset at the beginning of each calendar year. UPgrade points are not redeemable for cash back or any credit to the card balance.
The Cash Back and UPgrade points Program is a service provided through Plastyc Inc. as part of the iBankUP and UPside Card services.
- Cardholders will receive 500 cash back for activating the card online as a new UPside cardholder. No Cash Back points will be earned for activating a replacement card or a companion card.
- Cardholders will receive 1,000 cash back points the first time they receive a direct deposit load onto their card for an amount of $200 or above.
- Making purchases through the UPside Mall. The point/dollar ratio varies depending on the merchant and/or where the purchase was made. Please note that points are only accrued when the shopping process is initiated from the UPside mall. Any purchase made by accessing the merchant website directly is not eligible for earning Cash Back points.
- Adding minutes to a prepaid cell phone account from the Upside online website.
- Premium cardholders are eligible to earn 1 Cash Back point for every $4.00 spent using their card for signature-based payment. PIN-based purchases are not eligible to earn Cash Back points.
- Please note that Cash Back points may not register to your account for up to 30 days, if applicable.
Cash back points are valid for two years starting from the date they were accrued.
| Cash Back Points Earned | |
|---|---|
| All cardholders | |
| First time online activation | 500 Cash Back points |
| First Direct Deposit Load | 1,000 Cash Back points |
| Purchase on the UPside Mall | 1 to 10 Cash Back points per $ spent |
| Adding minutes to a prepaid cell phone from the UPside website | 3 Cash Back points per $ credited to the prepaid phone balance |
| Occasional promotion | Cardholders may also earn Cash Back points for certain activities on their account based on temporary promotions advertised on the UPside website. |
| Premium Cardholders Only | |
| Making a signature-based payment with your UPside prepaid Visa card (as a premium cardholder) | 1 Cash Back point for every $ spent. Points are posted at the latest on the 10th day of each calendar month for the total amount spent during the previous calendar month. Depending on the amount, the points credit is rounded up to the next 2$ or rounded down to the next $2. |
REDEMPTION OF CASH BACK POINTS
Cash Back points can be redeemed for a monetary value credited to the cardholder’s prepaid account balance for two years following the date they were accrued.
| Redemption value | |
|---|---|
| 2,000 Cash Back points | $20 credited to UPside card balance |
| 4,500 Cash Back points | $50 credited to UPside card balance |
There is no limit on how often you can redeem Cash Back points within a calendar year.
Please note that Cash Back points are not an accepted form of currency for UPside Mall merchants. Instead, you can redeem your points into your card balance, and then use the resulting dollars to make purchases with your UPside Card at any merchant, whether they are listed in the UPside Mall or not.
HOW TO EARN UPGRADE POINTS
UPgrade points may be earned through the following activity:
| UPgrade Points Accrued | |
|---|---|
| Direct Deposit Loads of $200 or more | 200 UPgrade points per load + 1 UPgrade point per $ loaded |
| Cash-to-card load through GreenDot MoneyPak | 1 UPgrade point per $ loaded |
| Loads made from debit or credit card under the UPside cardholder’s name (only eligible cardholders) | 1 UPgrade point per $ loaded |
UPgrade points are credited each month before the 10th day of the month, based on activity during the previous month.
Cardholders who reach 15,000 UPgrade points are automatically upgraded to the UPside Premium tier. This status is guaranteed until December 31st of the next calendar year.
In order to maintain the status the year following the next calendar year, cardholders will have to earn another 15,000 UPgrade Points during the next calendar year.
GENERAL TERMS
The Cash Back points Program and rewards are offered at the sole discretion of Plastyc which reserves the right to modify, suspend, cancel, or change the Program and the redemption value of Cash Back points (including already accumulated Cash Back points) at any time without notice and without restriction or penalty. Changes to the Program may include without limitation modifications that affect Cash Back points accrual and/or that result in the cancellation of any outstanding, unredeemed Cash Back points. Cash Back points may be forfeited due to (i) fraud, (ii) misuse, (iii) violations of these Rules, the agreement governing your Account, or the Cardholder Agreement, or (iv) any other reason in Plastyc's discretion. Cash Back points are non-transferable, have no cash value and cannot be exchanged for cash or credit other than as provided in these Rules, may not be used with any other offer, promotion or discount, cannot be combined with cash to obtain an Award, cannot be earned from or transferred to any credit or debit card or other accounts, and cannot be transferred or used in conjunction with any other loyalty programs. Cash Back points accumulated under any other loyalty programs may not be transferred or used in conjunction with the Cash Back points Program.
You agree that your UPSide card account may be charged for the actual cash difference between the cost of the reward redeemed and the net value of the actual Cash Back points available in the event you redeem unearned Cash Back points.
You agree to hold Plastyc, Inc. and any third parties associated with the Program harmless if the Program is interrupted, terminated, suspended or cancelled for any reason prior to your redemption of any accumulated or pending Cash Back points. You are responsible for any applicable federal, state or local taxes related to participation in the Cash Back points Program. Your redemption of Cash Back points following receipt of these Rules will indicate your agreement to these Rules.
For further information regarding the Cash Back points Program, please contact UPSide Customer Service.


