Education / Monitoring / Financial Responsibility:
Are there spending controls associated with the service?
iBankUP includes an alert service when the balance reaches a preset threshold or is zero ($0). Further alerts are coming soon, including weekly spending thresholds and single purchase limits. As well, you are only able to spend the amount of money loaded on the prepaid card account.
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How does the UPside card teach financial responsibility?
With immediate access to online card statements, you can review spending along and develop and maintain financial responsibility in spending decisions, using our educational tools provided.
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Am I able to see card account transactions and balance for the card?
Yes. You are able to view card account balance and transaction history in real time by logging into your card account online or calling customer service.
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If I use my cell phone to check the balance of my card on a regular basis, is there a risk that someone would finds or steals my cell phone would be able to access and use my card?
No. Even if your cell phone falls in the wrong hands after you have stored and bookmarked in your phone the URL to access your card account, the phone will only enable someone to reach the login page, where the password is requested to go any further. Your password is never stored by the phone.
Even if someone could guess your password, they would only be able to know how much money is left in the card, but would not be able to spend any of that money, since the phone access does not include money transfer or payment options.
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