UPside Mall / UPoints Rewards Program:
What is the UPside Mall?
The UPside Mall is an online shopping mall which features stores and products that may be of interest to both UPside accountholders and non-accountholders. The stores accessible through the UPside Mall, by clicking on one of the hyperlinks featured on the website, are run by independent merchants which can also be accessed online directly by typing their respective URLs in your browser. The UPside Mall is accessible publicly to anyone, and everyone can earn points when you successfully complete an online purchase.
The UPside Mall itself does not sell any product or services.
You can find the UPside Mall by clicking here.
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What is the UPoints Rewards Program?
The UPoints Rewards Program is a one-of-a-kind rewards program available to all UPside accountholders or UPside Mall accountholders. Rewards include both cash back and rewards certificates to nationwide retailers. UPoints are rewarded in various ways:
- Up to 15 Points-per-dollar-spent at any of the hundreds of UPside Mall merchants. The purchase does not have to be made with an UPside card
- Successfully referring a friend who signs up for an UPside card earns 500 UPoints
- Additional offers like the Create-A-Card contest and "Purchase of the Month" gives extra UPoints
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How can I view my UPoints balance?
Your UPoints balance is available in the "My UPoints" section of your online card account.
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How can I earn UPoints by using the UPside Mall?
In order to earn UPoints by shopping through the UPside Mall, you need to:
- Be an UPside Mall account owner or UPside cardholder with a prepaid card account in good standing.
- Log in at the iBankUP.com website, then follow the link to the UPside Mall featured on your dashboard page.
- Follow one of the hyperlinks on the UPside Mall website leading to a merchant website, or to a product category of a merchant website or a particular individual product on a merchant website.
- Complete the online purchase of an item of your choice from that merchant, using your UPside card, or any other accepted payment card, as a payment means. Note that the item you purchase does not necessarily need to be the exact item that was displayed on the UPside Mall website if you reached the merchant by clicking on a particular product picture or text link.
Please note that points earned from mall purchases may not appear for up to 2 weeks after your purchase.
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How many UPoints are earned per dollar spent at the UPside Mall?
The points that you earn depend on the merchant that you have made your purchase at. You will receive between 1 and 12 points per dollar spent, which are worth between 1 and 15% cash back. For a list of how many points you receive, please go to the UPside Mall.
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Do I need an UPside card to earn points at the UPside Mall?
No you do not need an UPside card to earn points at the UPside Mall. You just need to create a simple online account on the mall so that we can track you each time you make a purchase. However, when you want to redeem your points you will need to register for an UPside card so we can credit your prepaid card account with cash back.
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Can I use another payment card to pay for purchases made at the mall?
Yes you can any payment card accepted by the participating merchant. As long as you logged-in to the mall before visiting the merchant you will receive points.
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Which merchants participate to the UPside mall?
More than 100 merchants are part of the UPside Mall. Please click here for a full list.
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How do I redeem points that I earned at the UPside Mall?
In order to redeem points, you will need to have an UPside card. You need at least 2000 points to receive cash back. UPoints are redeemable for cash back rewards of $20 onto your UPside card. In order to get an UPside card, go to www.iBankUP.com.
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My UPoints balance is not what I think it should be. What do I do?
Retain any documentation you can (receipts, order confirmations, etc) and contact iBankUP Customer Service at cs@ibankup.com.
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